Terms of service

Terms of Service 

1. Introduction 

Welcome to Metanoia. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read these Terms of Service ("Terms") carefully before using our website or purchasing any product from us. These Terms apply to all visitors, users, and customers of the site.

2. Use of Our Website

By accessing our site, you represent that:

  • You are at least 18 years old or the age of majority in your jurisdiction.

  • You will not use our site for any illegal or unauthorized purpose.

  • You agree to comply with all applicable laws, including but not limited to

    intellectual property laws.
    We reserve the right to refuse service to anyone for any reason at any time.

3. Privacy Policy 

Your privacy is important to us. Please refer to our [Privacy Policy] for detailed information on how we collect, use, and protect your personal information. By using our website, you consent to the collection and use of your information as outlined in the Privacy Policy.

4. Account Information

To purchase products from Metanoia, you may be required to create an account. You agree to provide accurate, current, and complete information when creating your account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

If you suspect any unauthorized use of your account, please contact us immediately at metanoiastudio.co@gmail.com.

5. Product Information and Pricing

We strive to provide accurate product descriptions, pricing, and availability information. However, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, or error-free. If a product offered by Metanoia is not as described, your sole remedy is to request a refund, subject to the terms outlined in our Refund Policy.

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue products at any time.

6. Orders and Payment

By placing an order through our website, you are offering to purchase a product, subject to these Terms. All orders are subject to availability and confirmation of the order price.

We reserve the right to refuse or cancel any order at our discretion. If your order is canceled, we will notify you and refund any payment made.

7. Shipping and Delivery

Please refer to our Shipping Policy for detailed information regarding shipping times, costs, and delivery options. We are not responsible for any delays caused by shipping carriers.

8. Refund Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, please refer to our Refund Policy for detailed information on how to request a refund. Refunds will only be issued for products that meet the criteria outlined in the Refund Policy.

9. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Metanoia or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or display any part of this site for commercial purposes without our written permission.

10. Limitation of Liability

To the maximum extent permitted by law, Metanoia shall not be liable for any damages that result from the use of, or inability to use, the products or services offered on this website. This includes, but is not limited to, direct, indirect, incidental, punitive, and consequential damages.

11. Indemnification

You agree to indemnify, defend, and hold harmless Metanoia and its employees, affiliates, and suppliers from any claim or demand, including reasonable attorneys' fees, arising out of your breach of these Terms or your violation of any law.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region of the People's Republic of China, without regard to its conflict of law provisions. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of Hong Kong Special Administrative Region of the People's Republic of China.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and it is your responsibility to review the Terms periodically. Continued use of the website following any changes constitutes acceptance of those changes.

14. Contact Information

If you have any questions or concerns about these Terms, or if you wish to contact us for any reason, please reach out to us at:

📧 Email: metanoiastudio.co@gmail.com